Job Position: Senior Human Resource and Operation Head

Job Summary:

We are looking for an energetic Senior Human Resource and Operation Head who will be in charge to deliver an effective, efficient, and professional day-to-day HR service that covers the whole of the employee lifecycle.The position holder is expected to focus on fostering a positive work environment, optimizing employee performance, and supporting the company’s growth.

Duties and Responsibilities

• Manage staff planning, recruitment, induction, development, appraisal and performance management and contract termination are in line with HR policies and procedures;
• Coordinates all HR administration tasks including on boarding, induction staff benefit and payroll;
• Shortlist and screen applications as per the requirement set for the position including conducting of background and reference check;
• Ensure staff insurance, pension and other requirements are fulfilled in a timely manner;
• Conduct training need assessment and request budget for implementation; 
• Work closely with different departments to ensure the provision of efficient and cost-effective operational services;
• Ensure that staff policies and procedures/policies, are in place and adhere to proficiently;
• Ensure the termination and clearance process of staff is handled in a proper manner;
• Promote a safe, supportive and participatory working culture as per the company’s values;
• Prepare an assessment report of an exit interview for management utilization;
• Build up effective support functions (HR, Finance, IT, Data Management. etc.) to enable the efficient delivery of services;
• Coordinates activities such as special events, meetings, travel, training and staff gathering/retreat;
• Handles personnel grievances and undertakes the necessary investigations; 
• Supervises and verifies the preparation of personnel (Payroll) actions forms for an appointment, promotion recruitment, transfer, and related personnel measures
• Perform other duties assigned and delegated by the General Manager

Requirements

Academic qualification 

• BA/MBA in Management/Human Resources or related fields

Additional qualifications 

• Proficiency in English, both writing and speaking is essential 
• Excellent inter and Inter-personal communication skills
• Proven problem-solving and decision-making aptitude 
• Self-motivated and result-oriented 
• Ability to work in fast-paced environment;

Years of experience: 

• 4+ years of proven work experience in service sector is advantageous

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