job detail

Job Position: Receptionist


Employment type: Permanent

Posted date: 2024-11-06

Deadline date: 2024-11-25

Recruiter: Saria Consultancy

Job Location: Addis Ababa, Ethiopia

Category: Administration & Office Management

Current Salary: Negotiable

Career Level: junior

Duties and Responsibilities


  •  Greet all clients with strong customer service and communications skills
  • Record all incoming/outgoing clients’ information and provide direction to all clients in terms of whom to speak to.
  • Receiving telephone, fax, telex and e-mail messages and forwarding them to the relevant department.
  • Support project operations including coordination of travel and organization of meetings and events.
  • Screen incoming emails and distribute them to relevant team members for action or follow-up.
  • Handle department routine correspondence.
  • Managing the daily/weekly/monthly agenda and arrange new meetings and appointments.
  • Order office supplies and necessary equipment as required and distribute when needed.
  • File documents including contracts according to execution numbers and filing protocols.
  • Support HR and Admin Manager on routine tasks that needs to be conducted in the department.
  • Assist with procurement process, including preparation of purchase requisitions and gathering of quotations.
  • Process invoices and collect the necessary payments as assigned.
  • Ensure all office files are managed according to confidential and internal processes protocol.
  • Draft, review and summarize reports and other official documents.
  • Other tasks assigned by the supervisor 

Additional qualifications

  • Able to communicate verbally and in written format to all organizational levels
  • Strong knowledge of MS Office, including word, Excel and power point.
  • Ability to work in a team and has excellent communication skill.
  • Has excellent organizational and time management skills.
  • Ability to work in a fast-paced environment.
  • Efficiency in English, both writing and speaking.
  • Self-motivated and result oriented.
  • Positive and can provide exceptional receptionist service.
  • Preferably with previous experience in the Customer Service industry.

Requirements

Academic qualification

  • Bachelor's degree in office management and information system (OMIS)

Years of experience: Minimum of 1+ years and prior work/internship service is an added value

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