Job Position: Administration Officer

Duties and Responsibilities

Purpose of the Job: - the position holder is responsible to manage effective office and customer handling including responses to all client questions, providing information; handling day-to-day administrative activities. 

Duties and Responsibilities

• Provide general administrative support for all team members in preparation of different documents, correspondences, reports, meetings and travel arrangements. 
• Greets visitors, answers telephone/calls, receives and distributes mail and correspondence.
• Handle documentation for security clearances, processes hotel reservations, organizes airport pickups, hospitality, protocol, customs and immigration support.
• Build sustainable relationships of trust with clients through open and interactive communication.
• Handle complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution
• Manage utilities including water and electricity ensuring timely payment to avoid disconnection, appropriate usage.
• Maintain electronic and paper records ensuring information is organized and easily accessible.
• Collaborate with Finance and HR departments to smoothen and facilitate the workflow in the organization.
• Keep updated contact information of employees, customers, vendors and governmental offices.
• Make sure fixed assets are registered, updated and tagged as per the organization’s asset management guidelines.
• Maintain the office supplies, stationery and refreshments including utility services maintenance.
• Manage company vehicle logbooks and monitor fuel consumption and as well as timely maintenance.
• Other tasks assigned by immediate supervisor

Additional qualifications 

• Able to communicate verbally and in written format to all organizational levels 
• Strong knowledge of MS Office, including word, Excel and power point.
• Ability to work in a team and has excellent communication skill.
• Has excellent organizational and time management skills.
• Ability to work in a fast-paced environment.
• Efficiency in English, both writing and speaking. 
• Self-motivated and result oriented.
• Positive and can provide exceptional customer management service. 
• Organized and ability to prioritize tasks

Requirements

Academic qualification 

• Bachelor's degree in management, Office Management and Information System (OMIS) or other related fields

Years of experience: A minimum of 3+ years and prior internship service is an added value

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