Job Position: Receivables & Collections Officer

Job Summary:

We are seeking a young and energetic Receivables & Collections Officer to join our finance team. The role is responsible for managing accounts receivable, ensuring timely collections, maintaining accurate customer accounts, and strengthening credit control practices. The successful candidate will safeguard the company’s cash flow and financial health by minimizing outstanding receivables, enforcing credit policies, and maintaining strong client relationships.

Duties and Responsibilities

• Manage the full accounts receivable cycle, including generating invoices, processing payments, and posting receipts in the accounting system;
• Monitor and reconcile customer accounts to ensure timely collections and accurate record-keeping;
• Perform credit assessments and implement credit control measures to mitigate financial risk;
• Follow up with clients on overdue accounts using phone calls, emails, and formal correspondence while maintaining professionalism;
• Investigate and resolve billing discrepancies, disputes, or short payments in coordination with sales and operations teams;
• Prepare and analyze accounts receivable aging reports, collection forecasts, and bad debt reports for management review;
• Assist in developing and implementing strategies for effective debt recovery and maintaining healthy cash flow;
• Escalate unresolved accounts to senior management and participate in the decision-making process regarding debt write-offs;
• Collaborate with internal teams to improve billing, collection, and reporting processes;
• Ensure strict compliance with company policies, accounting standards, and relevant financial regulations;
• Support monthly, quarterly, and annual financial reporting as needed by the finance team;
• Maintain strong relationships with clients to foster timely payments and long-term business partnerships.

Requirements

Academic qualification 

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

Additional qualifications  

• Excellent communication and negotiation skills to handle client interactions professionally;
• Strong analytical and problem-solving abilities to resolve discrepancies and disputes;
• High level of accuracy, attention to detail, and organizational skills;
• Ability to prioritize tasks, manage multiple accounts, and meet strict deadlines;
• Strong teamwork and collaboration skills to coordinate with sales, operations, and finance teams;
• Demonstrated integrity and confidentiality in handling financial information.

Years of experience: Minimum of 3–5 years’ experience in accounts receivable, credit control, or collections, preferably in the manufacturing sector.

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